You can delete your Sharp Archive SMS account and your data at any time, right from the app. It takes less than a minute.
Delete your account in the app
- Open the Sharp Archive – SMS app on your phone.
- Tap Delete Account.
- Confirm that you want to delete your account.
That’s it. Your account is deleted, the app stops syncing messages, and you’re signed out.
What gets deleted
- Your Sharp Archive SMS account
- Your sign-in details and app settings
- The SMS messages and contact names synced from your phone
NOTE: Check with your team: if your organisation must keep messages for legal or compliance reasons, consult your administrator regarding retention policies and durations.
Can’t open the app?
If you’ve already uninstalled the app or can’t sign in, email us at support@sharparchive.com from the email address linked to your account, with the subject line “Delete my account”. We’ll delete your account and confirm by email.
Good to know
- Permanent action: Deleting your account cannot be undone. To use Sharp Archive again, you will need a new invitation code from your organisation.
- Uninstalling vs. Deleting: Uninstalling the app stops syncing but does not delete your account. Use Delete Account to remove it completely.
- Admin notification: Your organisation’s administrator may be notified that your account was deleted.
Need Help? Contact our support team at support@sharparchive.com and we will be happy to help.
Related: Privacy Policy