If you encounter an error message while trying to connect or reconnect your X (formerly Twitter) account to Sharp Archive, follow the troubleshooting steps below to revoke previous app permissions and re-establish the connection.

Important: Revoking permissions in X clears conflicting session authorizations. You can immediately reconnect your account after completing these steps.

Content does not load on Wi-Fi

  • When connected to Wi-Fi, the X feed or post may fail to load and display Something went wrong.
X content does not load on Wi-Fi showing Something went wrong
Step 1: Content fails to load on Wi-Fi and shows “Something went wrong”

Switch to mobile data

  • Turn off Wi-Fi, turn on mobile data (cellular hotspot), and refresh your browser. The content will now load properly.
X content loads successfully after switching to mobile data
Step 2: Turn off Wi-Fi, turn on mobile data, and refresh to display the content

Open settings

  • From the left-hand navigation menu on X, click More (…).
  • Select Settings and privacy.
X left menu selecting More then Settings and privacy
Step 3: Go to More > Settings and privacy

Find connected apps

  • Under the Settings panel, click Security and account access.
  • Select Apps and sessions.
  • Click Connected apps to view all authorized applications.
Security and account access selecting Apps and sessions and Connected apps
Step 4: Open Security and account access > Apps and sessions > Connected apps

Reconnect SharpArchive

  • In the Connected apps list, click on Sharp Archive.
Connected apps list showing Sharp Archive
Step 5.1: Select Sharp Archive from Connected apps
  • Click Revoke app permissions to remove the existing authorization.
  • Return to Sharp Archive and connect your Twitter / X account again.
Sharp Archive app permissions page clicking Revoke app permissions
Step 5.2: Revoke app permissions, then connect Twitter / X with SharpArchive again
Connected: Once permissions are revoked and re-authorized, your Twitter / X channel connects smoothly without authorization errors.